GenAI is now touching the domain of data collection. Formless by Typeform promises a revolutionary AI form builder experience, but does it deliver? Before jumping on the bandwagon to try it out, look into the reality behind the hype. We did the work for you to figure out the pros and cons and have compiled them below. With information, you can be informed and decide if it's truly the future of forms or a mere buzz in the narrow AI form builder niche.

What is Formless by Typeform?

Formless by Typeform, specifically by Typeform Labs, is a tool that helps build conversational forms powered by AI. It boasts of features like:

• Personalized interactions: Formless AI adapts to individual users with dynamic questions and responses to make the conversion feel humane.

• AI-powered knowledge base: Here, the AI consumes information to build its knowledge base for answering user questions within the form.

• Multilingual accessibility: Formless by Typeform reaches audiences globally by supporting 120+ languages.

• DataPilot for analytics: This is a coming soon feature wherein a form builder can gain valuable data analytics on user behavior and responses.

How Is the User Experience of Formless?

Creating a Formless form by Typeform Labs involves picking a template or building from scratch. While templates offer a starting point, they might not cater to specific needs, which means adding and editing the fields to customize.

Parallelly, customization options exist, but creating an engaging conversational flow is time-consuming, especially with the AI's slow suggestion generation. It took about 20 seconds for one question suggestion to come up. Formless AI might be smart, but it is not as fast as the AI form builder by WorkHack.

The constant image change for each question can be visually overwhelming and hinder focus for the end user. Additionally, crawling through URLs for content takes minutes, making them unsuitable for large websites with numerous pages. Best for scenarios where there is already an extensive FAQ page.

One major concern arises regarding user consent. Despite not explicitly granting permission to publish the form, it becomes live upon Google signup, raising privacy concerns. In the age of data compliance, this is a major no-no.

Is Formless by Typeform Perfect for You?

Formless by Typeform holds potential for specific use cases like small surveys or feedback forms. However, its limitations become evident for complex data collection or large websites. Why exactly?

• Complexity: Simple forms are okay with being conversational. But intricate ones with a complicated flow and conditional branching are hard to get a preview of before being sure how it will work out.

• Website size: Crawling limitations make it unsuitable for websites with numerous pages. As you read this, uploading documents to train the AI is not yet a live feature.

• Privacy: It might be better to pick a data-compliant form builder if you care about data privacy. For instance, making a medical intake form via Formless by Typeform could be a risky bet because it does not mention being HIPPA compliant.

• Accessibility: Formless by Typeform has multilingual support, but it is difficult to know how to use it exactly. To do that, put the language in the instructions, as shown below.

Make an Informed Choice to Use Formless

Formless AI presents an interesting concept in the AI form builder domain with other players like WorkHack. But it's far from a perfect solution. While it offers personalization and multilingual reach, its limitations in customization, performance, and accessibility could deter adoption. Before embracing Formless by Typeform as the future of forms, consider your specific needs and weigh the trade-offs carefully. There are no good or bad solutions, only trade-offs. Get started with WorkHack forms for free to experience a fast and effective AI form builder.